Definition

Performance management is a management methodology that integrates the strategic vision of an organization into a comprehensive hierarchy of quantifiable and manageable performance goals…

Integrated Strategic Management

Consistent communication and reinforcement of these goals aligns () the energies and activities of all staff with the achievement of planned results. Key performance indicators (KPI’s), are regularly collected and communicated organization-wide. The basis of the performance management system is the global best-practice plan-do-check-act cycle (PDCA), which forms the basis of ISO 9000, continual improvement, and other quality and operational excellence management systems.